Shipping policy

SHIPPING 

Standard Delivery (2-5 Working Days, Not including bank holidays)

Our Shipping Rates

0 - 1KG: £3.99
1 - 2KG: £4.99
2 - 5KG: £5.99
+ 5KG: £8.99

We offer free next day and standard delivery anywhere in UK for orders over £35. 

At this moment we only ship within the United Kingdom and the Isle of man.

What is the total delivery time for my order?

For in-stock pieces, orders are usually shipped within 1-2 days. (Monday – Friday) using Royal Mail. Made-to-order and pre-ordered delivery times vary, please check the product description.

Transit Time: 2-5 days (MONDAY - FRIDAY)

Handling time: 1-2 days (MONDAY - FRIDAY)

Shipping Status:

As soon as your order ships, you'll receive a shipping confirmation email.

Order changes:
Please contact us immediately with any changes to your order. Note that custom and pre-ordered pieces cannot be swapped for other designs.

Item not received:
Please contact us in the unlikely instance your item has not been delivered. 

Which locations do you deliver to?

We ship all orders to anywhere in the United Kingdom.

How do I check the status of my order?

You will receive email notifications. You may also track your order status on our order tracking page.

What should I do if the tracking number I receive is not working?

If you are having tracking issues please contact us at support@dogsnaturalchoice.com.

What should I do if I receive a damaged item?

Please contact us at Customer Support

Customer Support 24/7: